Purchasing a gift for another user has never been easier. To purchase a gift, browse ShopArmidi.com for the item you would like to purchase as a gift. When you have located the item, click the Buy As Gift button on the product page. This will prompt you to enter the users Second Life first and last name. After entering this information you will be presented with a confirmation page. Once confirmed the item(s) purchased for the user will be sent to them in world. Recipients do not need to have an account with ShopArmidi.com to recieve gifts.

Gift Cards are not currently available during the present season. If you wish to purchase a gift for another, we offer this option. There is a Buy As Gift option on the product page, here you can purchase the item of your choice for a specified recipient. If you still wish to purchase a gift card, please keep an eye out for this feature, or join our Mailing List to receive the latest updates on Armidi in Second Life and ShopArmidi.com

If you have not received your item from an in-world purchase you may request a redelivery via your Order History page. You will need a ShopArmidi.com account for this, however this option is available for all in world and online purchases! If the item is not located on your Order History page, or it has not arrived, please click here.

Most Armidi products are delivered or packaged with their own Fitting Guide. Please locate this in your inventory, and use it as a guide for fitting your items. If you did not recieve a fitting guide, please click here to contact us.

If you have purchased an item twice we'll happily refund you or honour an exchange, please click here to request a refund/exchange.

We can only exchange items that have been purchased twice.

We can only refund items that have been purchased twice. However we will be more than happy to work the problem out with you.

This is a common problem with Second Life. Make sure you have your object detail set to high.

In Second Life, please locate Edit>Preferences>Graphics 'Check custom'

Once the custom options have expanded, drag the Object Detail bar up to high.

If you are wearing an article that uses a unique mesh please make sure it has fully rezzed. This can take several minutes depending on your connection. Please also make sure your Object Detail is set to high.

In Second Life, please locate Edit>Preferences>Graphics 'Check custom'

Once the custom options have expanded, drag the Object Detail bar up to high.

To unpack your ShopArmidi products, simply wear the object that was given to you. We recommend you wear the bag in a scripts-enabled territory so that the items will automatically unpack into your inventory. You can locate the unpacked items in your inventory in a folder named after the item.

If the items do not automatically unpack, rez the bag on the ground, and click it. Then select the Copy to Inventory button in the window. The items will appear in your inventory the same way as described above.

This bug only occurs with Second Life products, and is due to a bug in the Second Life viewer. As of RC-1.22.2 this bug has been fixed. If you have not upgraded your viewer or are unable to do so, please try one of the following solutions.

- Disable Advanced->Rendering->Features-> "Palettized Textures" in the Advanced menu (ctrl alt 'D'), then rebake your avatar (Ctrl Alt 'R').

- Try rolling back your graphics card to an earlier stable version in the 175.xx series. Please take caution when upgrading or downgrading your drivers.

Most virtual Armidi products are modifiable, excluding select shoes and accessories. If you cannot edit your clothing item, this is most likely due to a bug in the Second Life RC-1.22.2. Please use the regular viewer, and refrain from using the Release Candidate until this bug has been resolved.

Please make sure you allow e-mails from 'no-reply@shoparmidi.com'. If you still have not received your e-mail, please visit your account page to make sure you that it is spelled correctly. If your e-mail is spelled correctly, please try a second e-mail address. If this problem persists, please click here to contact us.

You may need to reset any existant or non-existant password, including if you never recieved one. Please visit the login page, and select the Forgot Password link. Please provide the requested information. You will then be asked to verify your account, please follow the instructions given to you.

Do not use your Second Life password when logging into ShopArmidi. Please also check the spelling of your first/last name and/or password. If you still cannot login, you can use the Forgot Password feature on the login page, and follow the instructions given.

Visit the my account page to change your password.

Please locate a ShopArmidi.com ATM in Second Life, and deposit funds using the ATM.

Please locate a ShopArmidi.com ATM in Second Life, and withdraw funds using the ATM. If you are unable to withdraw funds or encounter any difficulties, please click here to contact us. Please include as many details as possible.

No. Credits represent non-withdrawable funds which were obtained via refunds, gift cards, or money received from friends. Credits do not represent any form of money, but may be used towards the purchase of any product on ShopArmidi.com

The majority of Armidi products made for Second Life are available on the ShopArmidi.com. Discontinued or special engagement products may not be available on the web site, but may be available in world. Newly released items may be considered special engagements for a specific period of time, of which after they would be added to the ShopArmidi.com catalouge. This is not the case for all new releases, we encourage you to shop in world and online to ensure ultimate availability.

Yes! When you view a product you will see all of the variations as well as an All Colour option available at a discounted price.

Items usually take less than ten seconds for delivery, however sometimes it can take up to 30-60 seconds. If you have not received your item after several minutes you may request a redelivery via your Order History page. If the item still does not arrive, please click here.

All feedback is very much appreciated, please click here to provide your feedback. Support enquiries will be ignored via this method.

This is most likely due to a security feature in Internet Explorer. Click here for the solution.

In Internet Explorer, select Tools > Internet Options > Advanced Tab.

In the Advanced Tab, scroll down until you find the HTTP 1.1 settings, check the following boxes.

Use HTTP 1.1
Use HTTP 1.1 through proxy connections

Click Apply, then Okay.

If the item is not located on your Order History page, please click here.

Please click here to submit an Abuse Report.

Please include chat transcripts when applicable.

Please click here to report an infringement.

Please include as much information as possible.

Please click here to submit an Abuse Report.

Please include as much information as possible.